Logo
Track Your Application
It's all about insurance !

Who We Are:

Buy.insuranzone.com is the trading style name of First Insurance World Broking Services P. Ltd and an independent insurance broking firm authorized and regulated by IRDA since 2004 as a direct insurance broker. (License Number is DB/259/2004). This can be verified at www.irda.gov.in. First Insurance World is also a member of the Insurance Brokers Association of India ( www.irdaindia.org ).

Licence Number: DB/259/2004

Date of Licence: 29.08.2013

Validity Period: 08.09.2016

The Category of Licence: Direct Broker

Name of the Principal Officer: B.Mathews Prabhakaran

"buy.insuranzone.com" owned and operated by First Insurance World Broking Services P. Ltd.

The agreement
By using our services on the website and comparison technology you are explicitly agreeing to these terms and conditions and authorizing us to service your account on your behalf with various insurers to advice, suggest and recommend suitable cover based on your inputs, collect and pay premiums to your chosen insurers, so that we can deliver to you the cover you require where it is available from insurance providers registered in India. However you would make an informed choice of quotes and selection of insurers provided in the website. If you do not agree to these conditions please do not use this buy.insuranzone.com web portal. The grant of use of this portal to you is non-transferable, revocable and the non-exclusive license to use information and contents provided in the portal is only for the intended purpose and not to use in any manner.

About us
We are an independent direct insurance broking firm authorized and regulated by Insurance Regulatory & Development Authority (IRDA) and in the service since 2004. We are permitted to provide advice to clients, arrange and place Life and General Insurance cover with Indian Insurers on behalf of clients. We are required to comply the regulations relevant to an insurance intermediary and the regulations are available in the IRDA web site. Our IRDA registration number is DB/259/04. You can check this on the IRDA website at  www.irdaindia.org  or call them on 040 23381100.

Our services
We provide a fully independent and online insurance service only in English language, designed to save your time and money when it comes to reviewing your insurance. Our Endeavour is not only to find you the most competitive quotes but also provide you with all the information required to make an informed choice on which policy best suits your needs. You will also receive advice on comparing the cost and the coverage as defined in the code of conduct of the broker's regulation of IRDA.

We help you buy Motor Insurance, Health and Accident Insurance, Life Insurance and Travel Insurance by providing product features and price comparisons for users to buy online.

The responsibility
We will provide you with a quotation only in English language, based on the information you have provided to us. It is essential that all information and answers are true and accurate and that you also disclose all relevant and material facts including existing ailments, sickness, injury, damages to persons and or properties if any. Failure to provide accurate information could lead to your insurance being invalid and forfeit all benefits under the policy you being liable for any third party costs in the event of an accident.

In order to accept a quotation provided by our cost & coverage comparison mechanism you will need to link to the chosen insurer website to verify details to accept the policy, or where applicable, contact them by phone. Before accepting a policy it is of utmost importance that all information supplied to the insurer are accurate. It is your responsibility to ensure all details are correct. It is also important that you read the insurers terms or conditions as they will differ from ours and are the terms that you will be agreeing to. The technology used is very sophisticated but not fool proof. If the information passed is not correct it is your responsibility to identify the mistake and, as such, we relinquish all liability, which by law we can exclude, in respect of all losses you may incur.

If you have any doubt whether further information about you, not requested during the buy.insuranzone.com service is required to be disclosed, or that something may be incorrect, please contact the proposed insurer before you buy the insurance. Hence it is your responsibility to make an informed choice to buy insurance thro' online which is suggested based on your inputs supplied to us. All information supplied for buying insurance online is stored in our systems as required by the regulations of IRDA.

Website content
We have taken every step to ensure the information contained and displayed on our website is accurate and up-to-date and to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that this website will be fault free and we do not accept liability for any error or omissions. We reserve the right to add, amend or delete content from the site at any time.

Quotations/New Business
All quotations are given on the basis of "Utmost good faith". If you provide us with incorrect or incomplete information your policy could result in a higher premium payable or may not be valid in the event of a claim. All transactions would be done in English only. If you do not know the English language, please desist from using this website as at present we would not be in a position offer interpretation services and buy.insuranzone.com shall not held liable for not understanding the terms of business and the terms of cover offered in English language.

Payments
Payments are accepted by credit or debit card for online transactions and cheque or cash for direct transactions. Payments made online is directly paid into your chosen insurer's account excepting additional charges if anything charged to the client and will be shown separately. Any cancellation of transaction and / or payments made after the authorization of payment / purchase of the insurance, shall be done only by the respective insurer as per the cancellation of policy terms mentioned below and buy.insuranzone.com shall not entertain any reverse transaction requested by the payment gateway provider nor be held liable for non-cancellation of transaction nor refund the services charges if paid, as your's is a freewill transaction. However, buy.insuranzone.com will assist you in getting the refund of premium only from the respective insurer.

Handling Client Money
When you make an online payment to purchase insurance, in order to comply with the provisions of 64VB of the insurance act 1938, the payment is sent either directly to the insurer's account wherever insurers have provided the gateway to receive the payment or sent form the segregated insurance bank account protected by Advance Premium Deposit or by Bank Guarantee as provided under sec.64VB in the insurance act 1938 with respective insurers who authorize us to issue point of sale document. (POS doc).

Cover Note / Certificate of Insurance
We may issue the valid cover note / certificate of insurance on behalf of insurers for proposals accepted and premiums paid as POS doc. as authorized by insurers, the authority under conventional insurance contract and not under the binding or delegated authority contract. The insurance cover note as POS doc. will not be issued for lapsed renewal of insurances and third party insurances, but an acknowledgement as POS doc. shall be issued along with the proposal form reference number of the transaction. However the cover note for lapsed renewal will be issued after the physical inspections is carried out as defined below. The online proposal copy would be sent to the respective insurer for issue of policy. Policies will be issued by the respective insurer and the same will be delivered by them or delivered through us. An automated copy of the proposal shall also be delivered in your mailbox online along with the POS doc. as recorded in our systems.

Commencement of Insurance
The insurance will always commence from 00.00 hrs of the next day following the date of transaction. However, if the expiry date of insurance is available beyond the transaction date for which the online insurance is purchased, the insurance will commence from the next day of the expiry date at 00.00 hrs without a break in insurance. In case of lapsed renewal which is available only for Chennai customers, the insurance will commence from the time of the physical inspection is carried out by the insurer or by its official agency and shall be carried out immediately after the transaction within 24 hours and the official cover note will be issued. The POS doc. will also carry the time of transaction for all online purchase of insurance. In case of TP insurance with break-in period, the period of insurance commences after a day or two from the date of payment when the vehicle is not produced for inspection and you specifically agree for such postponement of insurance commencement date otherwise produce vehicle for inspection for commencing the date immediately.

Vehicle Inspection
It is very essential to understand the importance of vehicle inspection in case of discontinuance of insurance or lapsed renewal, the vehicle shall be produced for inspection for effecting the insurance. In the absence of such inspection procedure as this transaction is done through' online, we rely only on your declaration made in the proposal that the vehicle was not involved in any accidents nor have any damages on the vehicle. In case you decide not to have any inspection as stated above and the vehicle meets with an accident within 90 days of effecting insurance, the insurer should be reported immediately for assessment of the loss with first information report only (FIR) issued by the police and the onus of proving the time of loss is on you. Certificate of acknowledgement of complaint issued by the police is not acceptable and your claim cannot be considered. To avoid such a situation you are advised to get the vehicle inspection done through' us immediately / or produce the vehicle to the insurer for inspection / or thro' the official agency of the insurer which could happen within 24 hrs and the details of inspection arrangement would be made available in the payment receipt.

Fraudulent and False Claims
If you knowingly make a claim that is false or fraudulent in any way or try to prefer a claim for old loss/damage occurred prior to this insurance, your policy will become void and forfeit all benefits under the policy.

Reasonable Precaution
You must take all reasonable steps to keep your vehicle in a safe condition and to protect it from damage, including fire, theft or attempted theft, malicious damage and someone taking your vehicle without your permission. You must also make sure you satisfy all the legal requirements relating to your vehicle and its ownership.

Cancellation of Policy
Any request for cancellation needs to be in writing and accompanied with your current certificate of insurance and policy documents. The terms of your policy may allow insurers to retain the premium in full or to charge short period premiums as defined in the policy document of the respective insurer. Please refer to your policy document or contact us for clarification. No refunds are given on Short Period policies, if issued.

Help line
In the event of a website transaction issue or any insurance claim, please contact our dedicated line 04426564711 during business hours. Our business hours: Monday to Friday - 09.30 hrs to 18.30 hrs and Saturday 09.30 hrs to 13.30 hrs except on public holidays under negotiable instrument act. However, all registered users can register the website transaction issue or any insurance claim any time and would be attended by our exclusive buy.insuranzone website team/insurance claims teams regularly during business hours and once in a day during holidays and public holidays for organizing the insurance survey only.

Complaints
We take all complaints very seriously and hence first speak to us we make every effort to maintain high standards of service and try to put things right immediately. Our registered & head office address is First Insurance World Broking Services P. Ltd. Plot No.267, Second Street, Mogapair Eri, Chennai, TN-600037. Ph.04426564711. If we cannot resolve your complaint, you are entitled to take it to IRDA. This is in addition to your legal rights.

Intended use
This site is intended for use of Indian residents only and due to this, applications from non-Indian residents will, unless otherwise stated, not be accepted. These terms and conditions shall be governed by and interpreted in accordance with the Indian Law.

Amendments
We reserve the right to amend our terms and conditions at any time. The amended terms will be effective from the date they are posted on our site.

Law & Jurisdiction
Insurance is only available to Indian residents. Any disputes will be subject to Indian Law and the courts in Chennai will have exclusive jurisdiction.

Trading Name
buy.insuranzone.com is the name of the trading style of First Insurance World Broking Services P. Ltd. Plot No.267, Second Street, Mogapair Eri, Chennai, TN-600037. Ph. 044 26564711.

Email/Facsimile
Any communication received in this format is normally dealt with between 09.30 hrs and 18.30 hrs Monday to Friday and Saturday between 09.30 hrs and 13.30 hrs on all working days.

TCF Practice
buy.insuranzone.com would be treating its Customers Fairly as defined below

Our customers
Can be confident that they are dealing with this company (buy.insuranzone.com) where the fair treatment of customers is central to the corporate culture.
Are suggested products and services which are designed to meet their demands and needs only.
Are provided with clear information and are kept appropriately informed before, during and after the transaction and provided most suitable advices by taking into account their circumstances only.
Are provided with products and the associated services are of an acceptable standard as they have been advised.
Are not put to encounter unreasonable post-sale barriers to change product, change insurer, submit a claim or make a complaint.

Data protection
First Insurance World Broking Services P. ltd has developed this privacy policy because we want you to feel confident about the privacy and security of your personal information entered on our website. We follow strict security procedures in the storage and disclosure of your information as required by law. Our security procedures mean that we may ask for proof of your identity before we will disclose information about you, or to you, be this on our site or over the telephone. In order to provide our service to you we need to collect and process personal information about you and disclose only to authorities when it is required by law. This information is necessary to provide you with the quotations you have requested. All personal information will be held in strictest confidence and used only for the purposes for providing you the service requested with certain caveats as described below.

Information disclosure
Our comparison technology will disclose the information you have entered into the buy.insuranzone.com website to various insurer’s websites for the purpose of providing us with quotations on the requested product. We will also be using your data for our own research and for tracking any purchased policies. By using our site you authorize us permission to use your data as permitted by law. We will not disclose any of your information stored in our systems storage to any other parties without your permission unless we are legally required to do so. By submitting information into our site, you consent to the processing of this data about you by us and the insurers. We may also use the information you supply to us to keep you informed of any new products or remind you when your renewal may be due.
If you feel your data are not to be used in this way please feel free to email us on unsubscribe@buy.insuranzone.com or write to us at:
buy.insuranzone.com
First Insurance World Broking Services P. Ltd
Plot no.267, Second street,
Mogapair Eri Scheme
Chennai-600037

Unsolicited e-mails
It is general practice to send a confirmation email once a quote has been completed on the web site, but as we transact with many insurance service providers, you could also receive emails from our partners. To prevent this from happening we will not opt-in to marketing communications on any of the underlying sites. By taking this route for you, you should not receive any communication from any of the providers other than those outlined in this Privacy Policy Statement. Please let us know if you do experience any problems.

How we use your personal data
Your personal information is used for the purpose of getting you an insurance quote. Additionally, buy.insuranzone.com and insurers may keep you informed by post, telephone, SMS or email about current and new products and services which may be of interest to you. Your information may also be disclosed and used for these purposes after your policy has lapsed. By providing your number at buy.insuranzone.com you are authorizing buy.insuranzone.com and it's representatives to give you a call to offer you our services for the product you have opted for and imparting product knowledge of various insurers. Irrespective of the fact that you have registered yourself under DND or DNC service, you are still authorizing buy.insuranzone.com and it's representatives to give you a call for the above mentioned purposes till 45 days of leaving your number on our website. Also based on your active opt-in you are open to receive new product features and services offered from buy.insuranzone and their Insurers. Hence, there is no DNC check required for the number you have left on our website

If you feel your data are not to be used in this way please feel free to email us on unsubscribe@buy.insuranzone.com or write to us at:
buy.insuranzone.com
First Insurance World Broking Services P. Ltd
Plot no.267, Second street,
Mogapair Eri Scheme
Chennai-600037

Removing data
If you would like us to remove any personal information from our records, then please write to us at:
buy.insuranzone.com
First Insurance World Broking Services P. Ltd
Plot no.267, Second street,
Mogapair Eri Scheme
Chennai-600037

Please supply your full name as recorded in our systems record, address and date of birth when contacting us. We will make all reasonable efforts to delete your information from our files if it is deemed appropriate.

Monitoring
Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with the prevailing law, and in particular for business purposes, such as for quality control and training; processing necessary for the entering into or the performance of a contract; to prevent unauthorized use of our telecommunication systems and web sites; to ensure effective systems operation; to meet any legal obligation; in order to prevent or detect crime; and for the purposes of the legitimate interests of the data controller.

Confidentiality
We will Endeavour to treat all your personal information as private and confidential. Other than under the terms of this Privacy Policy Statement we will not disclose any of your information to anyone. We would like to bring your attention that our obligations to disclose information only where it is legally required and compelled to do so; where there is a duty to the public to disclose; where disclosure is required to protect our interest; and where disclosure is made at your request or with your consent.
Should you take the decision to make a complaint about the service we have provided, we may be obliged to forward details about your complaint, including your personal information, to the relevant authorities in existence at the time.

Cookies and IP addresses
A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
Your IP address is a series of numbers which identify a computer on the internet. We use IP addresses to help diagnose possible service interruptions and administer our service and website.

Law
These terms of trading are subject to the applicable Indian law and to the exclusive jurisdiction of the court in Chennai. You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this privacy policy and security statement.

Security statement
Site security
We use the industry standard secure sockets layer (SSL) 128-bit encryption technology to ensure that all your personal and transactional information is encrypted before transmission. To check that you are in a secure area of our site look at the bottom of your browser and you will see a closed padlock. All this technology and our policies are to safeguard your privacy from unauthorized access/improper use and we will continue to update these measures as new technology becomes available.

Third party site security
We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website and recommend that you check the policy of each site you visit.

Passwords
In order to provide you with maximum protection, we ask you to choose a password to access your data on our site. In many instances, this password will also access the quotes we find for you on the web. Some providers might allocate you a different password, which we will send you information about. Your password is unique to you and helps us to protect your personal information. You must keep this password safe and must not disclose it to anyone. You will need your password to access your personal information and potentially to buy cover through one of the insurance providers. Please contact us if you want to change your password for any reason. If you forget your password, simply click on "forgot password" and you would get through email

Be aware
Please be aware that communications over the Internet, such as emails/web mails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.

Before accepting a policy it is of utmost importance that all information supplied to the insurers are accurate. It is your responsibility to ensure all details are correct. It is also important that you read insurers' terms and conditions as they will differ from ours and are the terms that you will be agreeing to. The technology used is very sophisticated but not fool proof. If the information passed is not correct it is your responsibility to identify the mistake and, as such, we relinquish all liability, which by law we can exclude, in respect of all losses you may incur.

If you have any doubt whether further information about you, not requested during the buying process is required to be disclosed, or that something may be incorrect, please contact the proposed insurer before you buy the insurance. Hence it is your responsibility to make an informed choice to buy insurance online which is suggested based on your inputs supplied to us and buy.insuranzone does not accept any liability whatsoever.

Corporate Office:
First Insurance World Broking Services Private Limited,
Plot No. 434, Fifth Main Road,
Mogapair Eri Scheme,
Chennai - 600037,
Tamil Nadu, India.

Phone: 044-26564188, 044-26564711